SHIPPING & RETURNS

SHIPPING POLICY

At Shanae's Sewing Shop, we offer shipping services to our customers. We use reliable shipping methods to ensure that your purchase reaches you safely and in a timely manner. Our packaging is designed to protect your order from damage during transit. Shipping costs will be calculated at checkout based on the weight and destination of your order.

CUSTOM ORDERS

Please note that for custom orders, the processing time may vary depending on the complexity of the order and the number of orders already awaiting fulfilment at the time of your purchase. I always strive to complete orders as quickly as possible while maintaining the highest quality standards. If you have any questions or concerns about your order and the time it may take to be made and sent out to you, please don't hesitate to contact me

RETURN & EXCHANGE POLICY

At Shanae's Sewing Shop, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please contact us within 14 days of receiving your purchase to initiate a return or exchange. Please note that items must be in their original condition and packaging to be eligible for a return or exchange.

Please note that all custom orders are final and non-refundable. We take pride in delivering high-quality products and services and are confident that you will be satisfied with your purchase.

We value your feedback and strive to improve our products and services. If you have any questions or concerns, please don't hesitate to contact us. We are here to help!